At Happy Paw Food Store, we understand that when you order premium dog products, you want them delivered to your doorstep with the same care and attention we put into selecting them. That’s why we’ve designed a delivery service that’s as reliable as your dog’s love for treats!
“Just like we carefully select every product in our store, we’ve chosen the best shipping partners to ensure your dog’s essentials arrive safely and promptly – because we know every day without that perfect bed or special food feels like forever to your pup!”
Our Delivery Options Designed for Pet Parents
Express Tail-Wag Service (Standard Shipping)
Delivery Time: 10-15 days after dispatch
Carrier: DHL or FedEx
Cost: £12.95
Perfect for when you need those premium dog foods, cozy beds, or must-have toys a little faster. Our express service is like throwing a ball – quick and straight to the target!
Happy Paws Free Delivery
Delivery Time: 15-25 days after dispatch
Carrier: EMS
Cost: FREE on orders over £50
Ideal for stocking up on all your pup’s favorites – from nutritious dry food to durable toys and health supplements. It’s like a treasure hunt where the prize arrives at your door!
From Our Warehouse to Your Dog’s Bowl
Here’s what happens after you click “order”:
- Speedy Processing (1-2 days): Our team of pet lovers carefully picks and packs your order with the same attention we’d give our own dogs’ supplies.
- Global Dispatch: From our Sunderland headquarters, your package begins its journey across continents (excluding some Asian and remote areas).
- Tracking Updates: You’ll receive updates so you can track your package’s journey – no more wondering where those new treats are!
- Happy Arrival: Before you know it, your pup will be enjoying their new favorites, whether it’s a orthopedic bed or grain-free food.
Our Delivery Promise to You and Your Pup
- Worldwide Reach: We ship across continents because great pet care shouldn’t have borders (with just a few exceptions)
- No-Hassle Returns: Not completely satisfied? You have 15 days after receipt to initiate a return.
- Careful Packaging: Every item is packed to survive the journey intact, just like we’d want for our own dogs’ products.
- Real Support: Our UK-based team genuinely cares about solving any delivery challenges you might face.
“When Mrs. Thompson from Edinburgh wrote to say her arthritic Labrador was sleeping comfortably for the first time in years thanks to one of our beds arriving just in time for his birthday, we knew our delivery system was working exactly as it should.”
Frequently Asked Questions
Q: How can I track my order?
A: You’ll receive a tracking number via email once your order ships. Follow your package’s journey right to your doorstep!
Q: Do you ship to my country?
A: We ship globally with just a few exceptions in Asia and remote areas. Contact us if you’re unsure about your location.
Q: What if my order arrives damaged?
A: Contact us immediately at [email protected] – we’ll make it right, promise!
Q: Can I change my delivery address after ordering?
A: Contact us as soon as possible – we’ll try to update the details if your order hasn’t shipped yet.
At Happy Paw, we don’t just deliver products – we deliver happiness, health, and tail wags. From our family to yours, thank you for trusting us with your dog’s wellbeing!
The Happy Paw Team
44 Villette Path, Sunderland, GB SR3E 1CA
Questions? [email protected]